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Frequently Asked Questions (FAQ)
How does shipping work?
SHIPPING: Most Domestic and International* shipments ship via UPS; APO/FPO and military boxes ship via USPS Priority Mail Insured. Domestic orders shipped via UPS have a delivery time of 7-10 business days. There is NO OPTION for us(StitchedxStuffed) to relay specific messages or instructions to the parcel carrier once a package has shipped. Our rates are provided directly by UPS and the U.S.P.S.
If your order exceeds $75 before shipping charges are applied and your shipping address is in the 50 United States (does not include U.S. territories), we will ship your package free via UPS Ground. This will be the default shipping method on such orders. If you choose to pay for shipping on an order over $75 shipped in the 50 United States by selecting UPS Ground during the checkout process, it will not be delivered any faster and we cannot refund your money.
We Do Not Ship Internationally at this time.
Refunds of shipping cannot be made once a package has shipped via the selected shipment method.Please visit http://www.ups.com/content/us/en/shipping/time/service/index.html for descriptions of UPS shipment method options.